Q: What kind of Pelican case is it? What are the external / internal storage dimensions of the case?
A: Im2600. The external dimensions are 21.20" x 16.00 x 8.30" and interior storage area is 20.00" x 14.00" x 7.70"
Q: Can the Pelican case be locked up? I'm looking to travel with it and want to lock it.
A: Yes it can. Here is a link to the case.
Q: I need my item tomorrow! Can I get it tomorrow if I purchase today?
A: We ship the next day after your purchase is ordered.
Q: Do you ship outside the US?
A: We are working on making our products available worldwide. We currently only ship in the US.
Q: Can I purchase just the foam for the case?
A: No, sorry.
Q: We are a tax-exempt entity (public university)...Will that be a problem if we order?
A: It will not be a problem if you are tax-exempt.
Q: Is there a lot of vibration coming from the lighthouses?
A: The base stations have two hard motors in them. The vibration can cause mounts to rattle, especially if you are using stands that have a spring inside them. Our tripod stands don't rattle though! :-)
Q: Where are you based?
A: Las Vegas!
Q: Do you sell any headset and controller stands?
A: Not yet, but we like these.
Q: Do you have travel storage cases for the Oculus?
A: We are in the process of designing some! Follow us on Twitter for product updates!
Q: What size is the thread for the HTC Vive mount?
A: 1/4" threads
Q: What is the waterproof rating on the Pelican case?
A: Cases were tested to MIL-STD-810F, Method 512.4 which the container was immersed under 1 meter of water for 1 hour with the container being heated to 40 degrees Fahrenheit over the water temperature.
Q: I have an idea for a product, can you help me develop it?
A: Yes! Email us at Admin@BaseReality.co
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